Previous incidents

Every incident we've posted, newest first.

September 2026

Degraded npm Installation Performance

Sep 3, 2026 16:00 UTC·Lasted 20h 32m

Resolved

Functions All regions
Sites All regions

Resolved Sep 4, 2026 12:32 UTC

We have implemented a mitigation that disables npm audit requests by default during Functions and Sites builds.
This prevents npm installations from waiting on the currently degraded npm audit service and should restore normal dependency installation and build times.

1 earlier update

Degraded Sep 3, 2026 16:00 UTC

We are currently observing degraded performance from the npm audit service due to an ongoing npmjs incident:
https://status.npmjs.org/incidents/l4f53bbr9200
As a result, users deploying Functions and Sites that use npm may experience significantly increased dependency installation and build times.
As a temporary workaround, npm users can disable audit checks using the --no-audit flag. Alternatively, switching to Bun or pnpm can avoid the affected npm audit service.
We are monitoring the situation and will provide updates as npmjs service performance recovers.

August 2026

Incident in Singapore region

Aug 13, 2026 08:54 UTC·Lasted 7 min

Resolved

Databases

Resolved Aug 13, 2026 09:01 UTC

We have rolled back an infrastructure change that caused the incident.

1 earlier update

Degraded Aug 13, 2026 08:54 UTC

We are investigating reports of downtime in Singapore region

July 2026

Increased database errors

Jul 27, 2026 08:50 UTC·Lasted 20 min

Resolved

Databases

Resolved Jul 27, 2026 09:10 UTC

We’ve identified the issue and resolved it fully. Services have returned to normal, and our team will continue the investigation to prevent root cause in the future.

1 earlier update

Degraded Jul 27, 2026 08:50 UTC

We’ve noticed an increased rate of database errors affecting a small number of projects in the FRA region. We’re investigating the issue.

Investigating - DNS Resolution Errors Affecting Custom Domains

Jul 22, 2026 06:21 UTC·Lasted 38 min

Resolved

DNS ns1.appwrite.zone
DNS ns2.appwrite.zone

Resolved Jul 22, 2026 06:59 UTC

We have identified the root cause of the DNS resolution errors affecting custom domains and have deployed a patch that restores service. Custom domains are now operating normally.
Our team will continue to monitor the platform closely while we work on a permanent fix to fully address the underlying issue and prevent it from recurring.
Thank you for your patience while we resolved this incident.

1 earlier update

Degraded Jul 22, 2026 06:21 UTC

We have detected an increase in DNS resolution errors affecting custom domains. Our team is actively investigating the issue and working to identify the root cause. During this time, some requests to custom domains may fail to resolve or experience intermittent connectivity issues.
We will provide another update as soon as we have more information. Thank you for your patience.